Maintenance management for property portfolios

Property maintenance you can manage — and evidence.

Our Client Hub helps landlords, property investors and letting agents organise maintenance requests, keep records of what happened, and retain useful evidence such as photos, dates, notes and job updates in one place.

Better maintenance records

Turn everyday maintenance activity into an organised property record.

Instead of relying on scattered emails, WhatsApp messages and memory, the Client Hub helps keep useful maintenance information connected to the job and property.

Photographic evidence

Keep photos and videos linked to the maintenance issue so the condition and completed work can be reviewed later.

Times and dates

Maintain a clearer chronology of when issues were reported, updated and completed.

Notes and job history

Keep maintenance notes, updates and supporting information together rather than spread across calls, emails and messages.

Clear communication

Give landlords, agents and maintenance teams a shared view of job progress and key updates.

Quote and work records

Create a more organised trail of maintenance requests, quotes, approvals and completion information.

Portfolio visibility

See what is outstanding and build a useful maintenance history across your managed properties.

A clearer maintenance trail

From report to completion.

01

Issue reported

02

Evidence uploaded

03

Maintenance action recorded

04

Quote or instruction managed

05

Work completed

06

Completion record retained

Supporting your compliance processes

Useful records when maintenance decisions need to be reviewed.

Private landlords continue to have repair and safety responsibilities, and current Renters’ Rights Act enforcement guidance recognises that records and other evidence can be relevant when an alleged breach is investigated.

The Client Hub is not a legal compliance system and does not by itself prove compliance. It can, however, help you maintain a more organised record of reports, evidence, actions and outcomes that may support your wider property-management and compliance processes.

What a maintenance record can include

Date and time information
Photographs and videos
Notes about the reported issue
Job updates and actions taken
Quote and approval information
Completion evidence and maintenance history

Book a demo

See how the Client Hub could work for your portfolio.

Tell us a little about your business and portfolio. We can show you how maintenance requests, evidence and job records can be managed through the Hub.